Support & Maintenance

G-STAR will provide free direct sales and sales engineering support for all of your audiovisual and videoconferencing systems engineering for video conferencing system needs. This includes conference room facilities, network systems upgrades, enhancements, improvements, and modifications.

Please contact G-STAR at 704-909-2929 for all audiovisual and video conferencing pre-sales design, engineering, and rough order of magnitude (ROM) pricing.

Service Level Agreements

G-STAR Premier On-Site: Audiovisual and Videoconferencing Systems

  • 24x7TelephoneSupport
  • Next Day or Escalated On-site Service and Repair
  • Software Upgrade based on Manufacturer Release
  • Network Troubleshooting & Fault Isolation Assistance

G-STAR Premier: Audiovisual and Videoconferencing Systems

  • Normal Business Day Telephone Support 8:00 AM-5:00 PM (local time) v Next Day or Escalated Hardware Replacement
  • Software Upgrade based on Manufacturer Release

For the past year, G-Star Telecom has provided outstanding Maintenance Services for our Fixed Conference Room Audiovisual and Videoconferencing Systems. We value the relationship with G-Star and highly recommend this organization for business to any potential client or agency.

Melvin Buford, 3LINKS Technologies Inc.
Contact Us

Contact Us to Learn More

G-STAR Telecom, Inc.
301 McCullough Dr
Suite 400-453
Charlotte, NC 28262