Technical Service Level Support

G-STAR Premier On-Site: Audiovisual and
Videoconferencing Systems

24x7 TelephoneSupport

Next Day or Escalated On-site Service and Repair

Software Upgrade based on Manufacturer Release

Network Troubleshooting & Fault Isolation Assistance

G-STAR Premier: Audiovisual and
Videoconferencing Systems

Normal Business Day Telephone Support 8:00 AM-5:00 PM (local time) v Next Day or Escalated Hardware Replacement

Software Upgrade based on Manufacturer Release