Support & Maintenance

G-STAR will provide free direct sales and sales engineering support for all of your audiovisual and videoconferencing systems engineering for video conferencing system needs. This includes conference room facilities, network systems upgrades, enhancements, improvements, and modifications.

Please contact G-STAR at 704-909-2929 for all audiovisual and video conferencing pre-sales design, engineering, and rough order of magnitude (ROM) pricing.

Service Level Agreements

G-STAR Premier On-Site: Audiovisual and Videoconferencing Systems

  • 24x7TelephoneSupport
  • Next Day or Escalated On-site Service and Repair
  • Software Upgrade based on Manufacturer Release
  • Network Troubleshooting & Fault Isolation Assistance

G-STAR Premier: Audiovisual and Videoconferencing Systems

  • Normal Business Day Telephone Support 8:00 AM-5:00 PM (local time) v Next Day or Escalated Hardware Replacement
  • Software Upgrade based on Manufacturer Release

The ongoing support to our Headquarters and Regional Offices have provided our customers with the confidence needed to successfully operate and manage their Videoconferencing Systems which are essential components of our business communications. I highly recommend G-Star Telecom for any Videoconferencing Project and look forward to a continued successful relationship.

Jerry Mills, Centers for Medicare & Medicaid Services

Contact Us to Learn More

Contact Us

G-STAR Telecom, Inc.

Commercial Sales & Services Office
301 McCullough Dr. | Suite 400-453
Charlotte, NC 28262
704-909-2929 •

Federal Sales and Services Office
4459 Forbes Blvd. | Suite. A
Lanham, MD 20706